Welcome to delhimubarak.com (“we”, “our”, “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products such as Lehenga, Saree, Gown, and other ethnic wear.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information
We collect information when you place an order, contact us, or use our services:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information (processed securely through Razorpay)
b. Technical & Usage Data
We may collect:
- IP address
- Browser/device information
- Pages visited
- Cookies and tracking data
This helps improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate order updates and support
- Improve website features and services
- Send promotional offers (only if you opt-in)
- Prevent fraud and ensure secure transactions
3. Razorpay Payment Gateway (Important)
We use Razorpay as our payment service provider.
When you make a payment:
- Your card, UPI, wallet, or banking details are processed directly by Razorpay on their secure servers.
- We do not store or have access to your complete payment information.
- Razorpay may collect information required to process or secure your payment.
To learn more about Razorpay’s privacy practices, you may review Razorpay’s Privacy Policy on their official website.
4. Third-Party Services
We may share limited information with:
- Razorpay (for payments)
- Shipping/courier partners
- Customer support tools
- Marketing & analytics providers
These partners only access the information needed for their specific services.
We do not sell or rent your personal data to anyone.
5. Cookies & Tracking Technology
We use cookies to:
- Enhance your browsing experience
- Save your preferences
- Improve website performance
- Analyze user activity
You may disable cookies via your browser settings, but some features may not work properly.
6. Data Security
We implement industry-standard security measures to safeguard your information.
However, no data transmission over the internet is 100% secure.
We take all reasonable steps to protect your data from unauthorized access and misuse.
7. Your Rights
You may request:
- Access to your personal data
- Updates or corrections
- Deletion of your data (where applicable)
- To unsubscribe from marketing emails
- To withdraw consent
To exercise these rights, email us at contact@delhimubarak.com.
8. External Website Links
delhimubarak.com may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.
9. Children’s Privacy
We do not knowingly collect data from children under 13 years of age.
If you think a child has shared information with us, please contact us so we can remove it immediately.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Updated versions will be posted on this page with a revised “Last Updated” date.
11. Contact Information
If you have any questions related to our privacy practices, please contact:
Website: https://delhimubarak.com/
Email: contact@delhimubarak.com
Phone: +91 97739 39030
Location: Delhi, India